Street UK Services provides business support services which include the provision of loan portfolio administration systems, loan and fund management services to a range of alternative finance organisations in the UK.
The services we provide include:
Our in-house developed loan portfolio administration known as StreetSERVE is designed to manage enterprise and personal loans through their complete life cycle from origination, application, loan management through to redemption.
In addition to providing StreetSERVE our clients have the options of utilising our administration services which include loan setup and perfection of any security, disbursement of funds, managing collections, repatriations of funds and periodic reporting together with processing any redemptions.
Our Arrears Management services are provided by a dedicated Collections Team which service accounts on behalf of our clients. The service includes formalising agreements with delinquent accounts, issuance of regulatory notices and management reporting.
DATA SECURITY
Street UK Services operates its Direct Debits in accordance with Direct Debit Scheme Rules and Regulations and acts in accordance with any applicable governing policies and regulations.
All client funds are held in a Trust Account with our banking partners, funds are segregated in virtual Client Bank Accounts to prevent any cross-contamination of funds.
Street UK Services regards the lawful and correct treatment of personal information as very important to the successful and efficient performance of its functions, and to maintain confidence between those with whom it deals.
- All of our servers are housed in a Tier 3 security data centre which provides the following services;
- Fully managed firewall service
- Dual resiliency dedicated network connection
- Secure data backup and recovery processes
- Daily Off-site data replication
- Monthly testing of Disaster Recovery site
- Regular independent network penetration tests
- Dedicated IT support team.
Salford City Council has worked with Street UK Homes for almost five years and as a Finance Partner they provide advice, support and administer financial products on our behalf. Products offered are designed to enable our clients to access to financial advice & products to help people remain independent in their home. The team at Street UK Homes guarantee our homeowners have the necessary advice and funds to repair their homes and repay their loans.
We have worked with Street UK for almost five years and they have shown continued commitment to ensuring we have the back office support needed to enable us to deliver and maintain our Start-Up Loan function, which helps the UK’s start-up community grow and thrive. Their dedicated team ensures our recipients have all the tools and support needed to manage their loan commitments, offering a very positive customer experience.
Working with Street UK Services and using the support they provide is enabling us to change the lives of refugees in the UK. Through the Equal Access Loan programme, Street UK Services is ensuring refugees in the UK can return to doing the jobs they know and love. The dedicated team at Street UK Services work effortlessly to ensure recipients have all the tools and support needed to manage their loan commitments, we simply couldn't do it without them.
27,000
We annually service over 27,000 loans
£400m
Over £400m of loan funds under management
*Correct as of 30 June 2019